It’s rather strange how most hotels overlook the importance of their staff when talking about themselves, yet staff can make or break your visit.
Sure, the building and its furnishings are important, and location is critical – but unless staff enjoy what they are doing, and gain satisfaction from a job well done, then your experience will be at best spoiled - and at worst ruined.
We place a high emphasis on staff training, investing in their personal development and professional training. This is reflected in both the genuineness and professionalism of their hospitality during your stay.
They are well versed in the need to be unobtrusive as well as attentive ….. in most respects we hope that you hardly notice how successful they have been in looking after you.
